Privacy Protection Policy

mmk2's Privacy Policy

Q: How can I request to view my personal information?

Contact mmk2's 24/7 Live Chat or send an email to support@mmk2.onl with the subject line "Personal Data Access Request". Once your identity is verified, we will send you a copy of the data we hold.

This policy clearly explains how mmk2 handles and protects your personal data.

Last Updated: 30 October 2026 Myanmar Language SSL Encryption Included

1. Introduction
2. Information We Collect
3. How We Collect Information
4. Purposes for Using Information
5. Information Sharing and Disclosure
6. Cookies and Tracking Tools
7. Data Retention and Deletion
8. Your Rights
9. Security Measures
10. Protection of Minors
11. Policy Changes
12. Contact
FAQ

Introduction — Purpose of This Policy

This Privacy Policy explains how we collect, use, share and protect your personal information obtained through the mmk2 platform's websites, mobile applications and services (collectively referred to as the "Service").

mmk2 values your personal information highly. By using this Service, you are considered to have agreed to the practices described in this policy. Please read this policy carefully so you fully understand how your information is handled.

Important Notice: We do not sell your personal information to third parties without your consent. All data is protected with SSL encryption and will not be shared except where strictly necessary to provide the Service.

Last updated: 30 October 2026

Information We Collect

When you use the mmk2 platform, we collect personal information in the following categories:

2.1 — Registration and Account Information

Full name (Myanmar and/or English)
Date of birth
Email address
Phone number
Username
Password (stored in encrypted form only)

2.2 — Identity Verification (KYC)

To carry out responsible gambling measures and financial protections, we frequently need to verify your age and personal details:

National Registration Card (NRC) or passport copy
Proof of address
Payment account details (KBZPay, Wave Money, AYA Pay, CB Pay)

2.3 — Payment Data

Deposit and withdrawal records
Account data from payment providers (KBZPay, Wave Money, AYA Pay, CB Pay)
Financial transaction history

2.4 — Gaming Data

Gaming history (including bonuses)
Active session connection and session data
Playing patterns and preferences
Player limits and responsible gambling settings

2.5 — Technical Data

IP address
Browser type and version
Device characteristics
Website access log data
Data from cookies and tracking technologies

How We Collect Information

We obtain your personal information through the following channels:

3.1 — Data You Provide Directly

Data you provide directly when opening an account, filling in personal details, making payments, or contacting our customer support team.

3.2 — Automatically Collected Data

Data collected automatically through cookies, pixel tags and similar technologies when you access our Service. This includes access dates and times, pages viewed, and session duration.

3.3 — Data from Third-Party Sources

Data may be received from payment providers (KBZPay, Wave Money, AYA Pay, CB Pay) and fraud prevention services to verify your financial transactions.

How We Use Your Information

We use the personal data we receive only for the following legitimate purposes:

4.1 — To Provide the Service

Opening, verifying and managing accounts
Processing payments — deposits and withdrawals
Gaming services and bonus distribution
VIP services and promotion notifications

4.2 — To Meet Legal Requirements

Age verification (gambling is permitted for those aged 21 and above only)
Anti-Money Laundering (AML) checks
Carrying out responsible gambling obligations
Retaining communication records

4.3 — To Improve the Service

Providing customer support
Resolving technical issues
Improving website design and functionality
Conducting research and analysis

4.4 — To Maintain Security

Detecting suspicious account access
Checking for gaming fraud
Combating financial fraud

Note: We do not use your data to send third-party advertisements from any company or individual unrelated to the purposes stated in this policy.

Data Sharing and Disclosure

We will not sell, rent, or trade your personal data. However, we may share data with the following parties for genuine purposes in delivering our services:

5.1 — Service Contractors

Third-party service providers acting on our behalf, including payment processors, data storage providers, customer support software, and security verification companies. They are required to handle data only according to our instructions.

5.2 — Payment Providers

We may share information with KBZPay, Wave Money, AYA Pay, and CB Pay to process deposits and withdrawals. This data sharing is limited to financial transactions.

5.3 — Legal Requirements

We may disclose data when required by law, court order, or official legal proceedings. When such disclosure occurs, we will notify you unless prohibited by law.

5.4 — Business Transfers

Personal data may be involved in business restructuring such as a merger, acquisition, or sale of assets. If this happens, we will notify you in advance about the privacy protections that will apply.

Cookies and Tracking Tools

We use cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that help us deliver our services more effectively:

6.1 — Essential Cookies

These cookies are necessary for the website to function properly. If you disable them, some parts of the website may not work correctly. They cover session management, security, and access control.

6.2 — Analytics Cookies

We use analytics cookies to understand how users interact with our website. This information helps us improve our services.

6.3 — How to Control Cookies

You can delete or disable cookies from your browser settings. Please be aware that doing so may affect the normal use of some services.

Data Retention and Deletion

We have a clear policy on how long we retain data and how it is deleted:

7.1 — Retention Policy

We retain personal data only for as long as necessary to provide our services and resolve legal matters. Financial records and verification data may be kept for longer periods as required by law.

7.2 — Data After Account Closure

If you close your account, we will delete or anonymize your data. However, some data may be retained as required by law for legal matters and fraud investigation purposes.

7.3 — Data Deletion Requests

You may request deletion of your data. We can fulfill this request only once all legal obligations are met and any active matters are resolved. To submit a data deletion request, contact us via our 24/7 Live Chat support.

Your Personal Rights

Every player using mmk2's services has the following rights regarding their personal data:

8.1 — Right of Access

You may request a copy of the personal data we hold about you. We will respond to this request within a reasonable timeframe.

8.2 — Right to Rectification

If the data we hold about you is inaccurate, you may request a correction. You can try updating it yourself from your profile, or contact our customer support for assistance.

8.3 — Right to Restriction

While a dispute is being handled, you may request that we restrict how we process your data.

8.4 — Right to Object

You have the right to object to how we use your data for any particular purpose. When handling such a request, we will review our legitimate grounds before making a decision.

How to exercise these rights: To exercise any of the rights above, contact mmk2 via 24/7 Live Chat or send an email to [email protected]. We are here to help you verify your own information.

Security Measures

We have put in place technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or deletion:

SSL / TLS Encryption: All data transmissions are protected with SSL encryption
Data Encryption: Sensitive data stored in the database is encrypted
Access Control: Personal data can only be viewed by authorised personnel who need access to perform their duties
Audit Logs: Data access and changes are recorded in audit logs
Regular Audits: Systems are regularly checked for security vulnerabilities
Staff Training: Staff are trained on the policies they must follow when handling personal data

No method of transmitting or storing data over the internet is 100% secure. While we will make every reasonable effort to protect your data, we cannot ultimately guarantee the security of your data.

If we become aware of a data breach on our servers, we will notify affected individuals in a timely manner as required by law.

Protection of Minors

mmk2's services are intended for adults (21+) only. We do not knowingly collect personal data from individuals under the age of 21.

If you believe that someone under 21 has registered on our service, please notify us immediately at [email protected]. We will delete the relevant personal data and close that account.

Policy Changes

We may update this privacy policy from time to time. If there are any changes, the updated policy will be posted on this page and the "Last Updated" date will be changed accordingly.

For significant changes, an email notification will be sent to your registered account. Continued use of the service after a policy change will be treated as your acceptance of the updated policy.

The last updated date of this policy is 30 October 2026.

Contact Us

If you have any questions, concerns or requests regarding this privacy policy, you can reach us through the following channels:

Live Chat: Myanmar-language Live Chat available 24/7 — contact us directly from the platform
Email: [email protected]
Responsible contact: For enquiries related to personal data protection, you can email [email protected] with the subject line "Privacy Policy"

We will respond to your questions as promptly as possible during Myanmar Standard Time (MMT, UTC+6:30).

Privacy Policy — FAQ

We share your data with third parties only when strictly necessary to provide our services. For example — with KBZPay, Wave Money, AYA Pay, CB Pay to process payments, and for legal compliance verification. We do not sell your data for advertising purposes.

Contact mmk2's 24/7 Live Chat or send an email to [email protected] with the subject line "Personal Data Access Request". Once your identity is verified, we will send you a copy of the data we hold.

Yes. You can request deletion of your data. However, please note that some data may be retained until legal obligations are fulfilled (for example, financial transaction records). Deletion requests can be submitted via Live Chat.

We use cookies that are strictly necessary for the website to function, as well as analytics cookies to improve our services. You can disable analytics cookies in your browser settings, but please note that some features of the service may become limited as a result.

Yes. Payment data is protected with SSL encryption and database encryption. KBZPay, Wave Money, AYA Pay and CB Pay payment data is used solely for processing transactions and for fraud prevention.

If a data breach occurs and your data is affected, we will notify you immediately at your registered email address. We will inform you of the protective steps you should take and the measures we are taking to address the situation.

Yes. For significant changes, an email notification will be sent to your registered account and the "Last Updated" date on this page will be revised. Continued use of the service will be taken as acceptance of the updated policy.